Project Management Process Improvement

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No matter how perfect a project management process may be on paper, it is worthless if it is not used properly or at all. This practical how-to guide shows management how to bring documented processes and practiced processes into alignment while assuring a certain level of maturity.

The book explains how to communicate baseline capabilities, and the gaps between baseline and target capabilities to team members and upper management. It provides a host of metrics that lets managers target specific areas of improvement needed to raise their project teams practice maturity to the target maturity level. Moreover, this hands-on resource offers proven tools and techniques that managers can use every day to ensure the success of their project process improvement program. The book concludes with practical methods to take a project team to the next level of process effectiveness.

Key Features

  • A Model for Balancing People, Project Management Processes and Technology
  • Where are you? Where do you want to be? How will you get there? How well did you do?
  • The importance of best practices and lessons learned
  • The five levels of the CMM Model
  • The PMBOK Knowledge Areas
  • Using Zone Maps for Selecting Process Improvement Initiatives
  • Using Milestone Trend Charts as indicators of Practice Improvement Initiatives

Table of Contents

  • CH01: Introduction to the Process Improvement Life Cycle
  • CH02: Overview of the Project Management Maturity Model
  • CH03: Assessing and Reporting Maturity Level
  • CH04: Metrics to Identify Project Improvement Opportunities
  • CH05: Tools to Investigate Improvement Opportunities
  • CH06: Commissioning Improvement Initiatives
  • CH07: Case Study: B. Stoveburden Trucking Company
  • CH08: Closing Thoughts
  • Appendix: Maturity Assessment Questionnaire